Privacy Policy

Last Updated: January 2025

At Giddy Up Pilates, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services.

Information We Collect

We may collect the following types of personal information:

Contact Information: Name, email address, phone number.

Health Information: Information you voluntarily provide related to your physical health for personalized Pilates sessions.

Payment Information: Credit card or payment details when purchasing classes or services.

Website Usage Data: IP address, browser type, device information, and browsing activities through cookies or similar tracking technologies.

How We Use Your Information

We use your personal information to:

Provide and personalize our services, including Pilates sessions tailored to your needs.

Schedule your appointments using Acuity, our third-party booking platform.

Process payments for services and products.

Communicate with you about bookings, services, and promotional offers.

Sharing of Information

We do not sell your personal information. However, we may share your information under the following circumstances:

Service Providers: We use third-party vendors, such as Acuity, to manage scheduling and appointments. You can review their privacy policy at https://acuityscheduling.com/privacy.php.

Payment Processors: We may share payment data with third-party payment processors to securely process your transactions.

Legal Compliance: We may disclose information to comply with legal obligations or respond to valid legal requests.

Third-Party Websites

Our website may contain links to third-party websites or services, including Acuity. Please note that we are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before sharing your personal information with them.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience and gather website analytics. You may choose to disable cookies in your browser settings, though doing so may affect your site experience.

Data Security

We implement robust security measures, including encryption and secure servers, to protect your personal information from unauthorized access or disclosure. Acuity also applies stringent security practices to protect the data they collect through their platform.

Your Rights

You have the right to:

Access the personal information we hold about you.

Request corrections or updates to your information.

Request the deletion of your personal data (subject to any legal or contractual obligations).

To exercise these rights, please contact us at giddyuppilates@gmail.com.

User-Generated Content

If you submit or post content such as comments, testimonials, or other feedback on our website, social media pages, or through direct communication with us, you agree that we may use this content for promotional or marketing purposes. This includes, but is not limited to, displaying testimonials on our website, sharing on social media, or using feedback in marketing materials. By submitting this content, you grant us permission to use, reproduce, modify, and distribute the content without any compensation to you, and you confirm that your submission does not violate any third-party rights. If you would prefer not to have your comments or testimonials used in this way, please contact us at giddyuppilates@gmail.com.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States, and the concepts they include have played a significant role in the development of data protection laws around the globe.

In order to be in line with Fair Information Practices, we will take the following responsive action should a data breach occur:

We will notify you via email within 7 business days.

We also agree to the Individual Redress Principle, which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of data sales. Please contact us at giddyuppilates@gmail.com to exercise these rights.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website and revising the “Last Updated” date.

Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

Email: giddyuppilates@gmail.com

Phone: 830-733-8540